Frequently Asked Questions
Do you ship DiveBuddy and DiveBuddy spare parts internationally?
Yes, we provide world-wide shipping except to Africa, New and Zealand.
Some island locations are difficult to ship to so we will advise at the time of sale or contact us before purchase to get the full details.
How long will it take to get my order?
It depends on where you are. Orders processed domestically within Australia will take 4-7 business days. It will take 14-21 business days to ship internationally. Delivery details will be provided in your confirmation email.
Does DiveBuddy offer a trustworthy, solid warranty to give the buyer total confidence?
YES! We include a full 12-month world-wide warranty on purchases, extendable to 2-years for AUD$249. We ensure quality of the DiveBuddy Air, customer satisfaction and after sales support.
How do I charge my DiveBuddy?
To charge your DiveBuddy Air Diving system battery, your lithium battery charger is supplied with you kit. The charging port can be found by unscrewing the black top by the power button on the top of the stainless steel electrical tank. Plug in the charger to your 110-240volt power source and allow up to 6 hours for recharge if the 12 volt battery is showing a low charge on the battery charge meter.
What depths can you dive down to with the DiveBuddy Air Tankless diving System?
You can Dive with a buddy and explore down to 7 meters together for 4 hours. For a solo dive without tanks the DiveBuddy Air allows you to explore down to 10 meters for 4 hours.
Here is some important information regarding the maximum diving depths stated by all mini dive compressor brands such as DiveBuddy, Blu3 Nomad and Airbuddy.
The maximum depths available are determined by the volume per minute the air compressor pump can push down against the ever-increasing water pressure as the users decend.
As one descends towards it is natural for the air to become more restricted and less volume. This is when correct, relaxed breathing technique comes into play.
Not everyone will be able to reach the limits due to incorrectly "sucking" too hard which gives the idea of "not enough air" rather than relaxed breathing allowing the air to flow.
If the users are large people, inexperienced, fighting strong currents, improperly weighted, working very hard or just swimming too fast, they may have to stay at lesser depths until becoming accustomed to the change from scuba breathing or the sensation of needing more air.
There is no doubt that the advertised depths are attainable by the majority of divers as numerous professional videos show.
What is a Portable Diving Compressor?
A Portable Diving Compressor is an air compressor that pumps breathing air to a diver via a breathing air hose to limited depths usually maximum of 10 meters.
The latest portable mini diving systems are powered by lithium batteries and provide diving times of 45 minutes ( Air Buddy/ Nomad) to 4 hours (DiveBuddy) and can be recharged from conventional power sources.
Most portable dive equipment floats independently and therefore are water-cooled, however some operate with the compressor sitting on a boat or pontoon with a longer air hose.
These portable scuba compressors offer convenience and independence for air supply during underwater activities.
For diving in this 10meter limit, portable diving systems negate the need for heavy scuba tanks, cumbersome buoyancy devices, massive load of lead weights and extensive training to safely manage this extra expensive equipment.
and no need to get tanks filled or tested constantly.
Is using portable Dive Systems safe??
YES, these systems are absolutely safe as long as standard compressed diving rules are followed and when used within the diver's experience and training limits.
It is important to wear a reserve air supply such as SMACO 0.5 liter mini tank and have a suitable safety float at the surface in case a diver is injured and having difficulty returning to the boat or shore.
Just as a scuba license is NOT mandatory to purchase scuba equipment, it is strongly advised that professional training be sought to fully understand the physics and dangers of compressed air diving.